They say about us
— The application exceeded all expectations, becoming more popular with users than we expected. KODE is a professional and dedicated team that communicated openly throughout the work.
Дмитрий Салабаев,
менеджер программы лояльности SPAR
*мнение высказано авторитетному вашингтонскому исследовательскому центру Clutch.
Читать полный отзыв от Spar о работе с KODE
Main objectives:
- create a user-friendly interface for participating in the loyalty program and show the benefits of participating in it
- create a new channel of communication with customers and understand their interests and desires
- integration with customer accounts in the retailer's loyalty system
- integrate the online store into the mobile channel
Key Features:
- we use the best user experience - it is easy to show the membership card to the cashier even in offline mode
- friendship history - easily check individual loyalty program conditions and purchase history
- searching for the nearest store on the map function
- drawing discount coupons and a catalog of promotions also in a game mechanics format as an important communication and promo channel
- call to the call center function
- section ‘Shopping list’ to return customers to the hall
- access to the Spar online store without additional authorization
Results:
- from idea to implementation — 3 months
- in less than 9 months, the application has earned the recognition of 115,000 Android users and 65,000 iOS users
- immediately after the launch, it got into the top Google Play apps in the Retail section
- corporate identity and visual solutions comply with the standards of the parent company Spar International
- App Store rating — 4 stars